Turning Your Class into a Game, Part 3: Rewarding Effort

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In my last two posts, I covered two aspects of turning your class into a game: creating the experience and designing experience systems. In this post, I’m going to cover the third aspect: rewarding effort. In games, all effort is rewarded and failure is not punished. In fact, failure is built into games. No one ever plays Mario Kart or Assassin’s Creed without failing–multiple times. This, as has been pointed out by several GBL advocates, is one amongst several reasons why games get learning right and schooling gets learning wrong (or, at least, has poorly designed it). In addition to de-stigmatizing failure, games reward every effort on the part of the player. Every effort. No matter how small. No matter if the effort leads to ultimate success or abysmal failure. Not only do games reward all effort, but, as James Paul Gee points out in What Video Games Have to Teach Us about Learning and Literacy, they reward effort based on the amplification of input principle. In this design principle, a little input results in a lot of output. By rewarding the player with mega-feedback and mega-output, the game encourages them to put forth even more effort in the hopes of receiving ever larger and larger returns. Again, this stands in stark contrast to how schooling responds to effort. So, how can we apply these principles to the classroom? That’s the question I’ll try to answer in this post, though this is an aspect of games-based learning that I have only recently begun experimenting with myself, so what I’ll offer are some basic principles, as gleaned from well-designed games, and a few ideas based on things I have done or plan to do in my classes.

One way that games reward effort is, of course, with points (XP). This is usually the first thing that people think of when they think of GBL and gamification: giving players/students points for doing things. But points are only one way in which games reward player effort. They also reward effort via achievements. Achievements can be almost anything that has value within the game: tools, clothing/armor, virtual money, powers, bonus content, advantages over other players/NPC’s, etc. In general, there are two types of achievements in games: measurement achievements and completion achievements. Completion achievements are earned simply for completing a task, while measurement achievements are awarded based on the degree and/or proficiency to which the task is completed and are evaluative in nature. A good example is the star rating system in Angry Birds, in which the number of stars you receive for destroying the pigs’ structure in each level depends on how well you did so (evaluating aim, accuracy, speed, and number of projectiles you used). In The Gamification of Learning and Instruction, Karl Kapp recommends awarding completion achievements for boring tasks and measurement achievements for challenging and interesting ones.

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Achievements can be expected or unexpected. Expected achievements, according to Kapp, encourage goal-setting and self-evaluation, as players seek to earn achievements that they know are available. Unexpected achievements, on the other hand, encourage exploration and creative gameplay; as a player discovers an unexpected achievement, they become curious about other achievements that might be hidden in the game and actively seek them out. A good example of unexpected achievements are Easter eggs, which I discussed in a previous post. Kapp recommends using unexpected achievements sparingly, but I’m not sure that I agree with him. I think that using both expected and unexpected achievements as much as possible will allow you to target and encourage both types of behavior, and unexpected achievements will offer more challenges for those students who crave them.

There are four general types of achievements in games: status (badges, character classes, etc.), access (to places and items that other players don’t have access to), powers (extra abilities and advantages), and loot. There are several types of loot, including money, goods, bonuses, and time. Money can be used to purchase apparel and tools/weapons for your character or items within the game world. Awarding players money encourages autonomy, creativity, and problem-solving, as they must consider what items to purchase based on both their current and future needs. For example, in the game that I designed for my argumentation and debate class this past Spring based on classical Greek institutio rhetorica (schools of rhetoric), teams of students earned (virtual) gold for participating in in-class activities; they could then use this gold to purchase “favors” from their patroness (me) such as the ability to select which side they debated in an upcoming debate or what order their debate would be held in. In the “Murderers and Mad(wo)men” game that my English 102 students played, they earned money for completing writing assignments and for helping out their guild members with their “cases”; the players could then use this money to purchase virtual investigative tools for their character. The number and cost of the tools their character owned determined their character’s status within the world of the game in terms of renown within their field.

Goods are a second type of loot. The investigative tools that my students purchased in “Murderers and Mad(wo)men” is one example. Goods can be used to personalize and/or strengthen a character or allow the player to play “smarter.” In my upcoming FYC game, players will earn potions for various efforts (peer review, attendance, commenting on peers’ blog posts, etc.); there are three different colored potions, each earned for a different type of effort, some completion-based and some measurement-based. The potions can be combined to attain various kinds of powers, which give the players advantages within the game (extended deadlines, bonus XP, skipping tasks, etc.), with each power requiring a unique combination of potions–the more advantageous the power, the more complex the potion combination required. And once a potion has been used to attain a power, it is used up, so, with some potions scarcer than others, the students will have to think carefully about which powers are most needed at the moment and which might be needed later on. So, like money, goods encourage creativity and problem solving, as well as goal-setting.

Bonuses are also effective ways to reward effort, whether in the form of bonus points or items, because they often allow players to catch up with other players or recover from an especially debilitating failure. A good example of this is found in Mario Kart, where the best weapons are often dropped at times when and in places where the players at the back of the race can pick them up. Students who start a class late (either literally due to late registration or figuratively because they chose to ignore early assignments due to lack of interest or competing commitments) or who get behind later in the term may become demotivated if they feel that it’s impossible for them to catch up with everyone else or make enough progress to pass to class. Having bonuses that allow these students to get back on track may help keep some of them from giving up. I’m attempting to address these students in two ways in my upcoming FYC class game. For one, a couple of the powers that can be attained by combining potions include earning double and triple XP on quests and the ability to skip certain tasks. I have also designed a couple of bonus quests that students can complete, adding the bonus XP earned for doing so to their current quest XP in order to help them level up to the next quest (one of the rules of the game is that players have to earn at least 50% of the total possible XP for a quest in order to move on to the next quest). Like bonuses, time can be used as a way to gain advantages over other players or over the game, again allowing players who get behind a chance to redeem themselves by either slowing down or speeding up the game for themselves or for others.

Whatever types of achievements you design to enhance the experience of your players/learners, have what game designers term a trophy room–a place where students can (re)view and relive their glory, whether virtually or physically. And try to tie achievements to activities that are rewarding in and of themselves. Too often, teachers believe the lie that we have to purchase student effort by assigning (subtractive) points to everything. This practice creates a self-fulfilling prophecy wherein students begin to buy into the idea that only things with points attached to them are worth doing. And that is ultimately the message we send when we attach rewards to some things and not to others (these things are worth doing, these are not), even though we scream about how lazy students are because they won’t read the assigned textbook or essay (but we haven’t designed any explicit reward system for doing the reading, while everything else is replete with punitive, external motivators). Within well designed games, rewarding effort is not about attaching extrinsic carrots to everything. An excellent example of this is the “student in peril” component of the Lego Harry Potter franchise. In each level, there is a student hidden somewhere; if you manage to find that student, the game rewards you by playing special music, having the student dance around while other students cheer, and providing you with a celebratory announcement. That’s it. No points. No extra powers. If you happen to rescue all of the students in peril (there are 50), then you earn the status of having rescued all of the students in peril. There’s no real extrinsic value in doing so. Yet, I have dedicated more hours than I really wish to think about trying to locate and rescue all of the students in peril, even replaying levels I’ve completed in order to do so. Why? Because it is a challenge (the students aren’t easy to locate, so it takes effort and skill to do so) and it feels good knowing that I have the potential to overcome this challenge the more I engage in the process (once you’ve located one student in peril, the chances are good you’ll be able to locate another and then another). And the fact that I’m not getting anything out of it actually makes it even more motivating, strangely enough (although Daniel Pink has proven this is actually not that strange).

 

An achievement is just that–a) a thing done successfully, typically by effort, courage, or skill; and b) the process or fact of doing that something successfully. In order to be most effective and to encourage intrinsic motivation, achievements need to be part and parcel of an experience in which the effort, courage, and skill required to do something successfully and the process and fact of doing it successfully are the rewards most valued, both by the teacher and the students. If you think about it, I am, in fact, receiving something for rescuing the students in peril in Lego Harry Potter: positive acknowledgment and feedback from the game (reward for effort) as I engage in the process of locating them and the pride and self-confidence that comes with doing so successfully. Points are not the only, or even the most powerful, form of rewards available to teachers. Positive feedback, acknowledgement, pride, and self-confidence are all types of achievements that belong in any classroom, whether it’s been designed as a game or not.

What do you think? How can achievements be used most effectively in the classroom? What kinds of achievements work best in the classroom? How can we best balance extrinsic and intrinsic rewards? These are questions that I am considering as I begin the process of integrating achievements into my classes and, I believe, some of the most important ones to consider as we turn our classrooms into game spaces.

Turning Your Class into a Game, Part 2: Experience Systems

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Warning: Designing effective experience systems is not easy!

In my last post, I began a discussion of how to turn your class into a game by addressing the most important component of a game: the experience. In this post, I’m going to focus on designing and integrating effective experience systems into that experience. Experience systems are what many people think of when they hear the term gamification: experience points, leaderboards, etc. But truly effective experience systems are so much more. I’ve discussed these systems and my struggles to integrate them effectively before (see “Experience Points in the Classroom: Back to the Drawing Board”), but I think that it’s important that the discussion about how best to use experience systems in the classroom continue. These systems are often viewed as not only a ready-made and easy-to-install substitute for traditional grading systems, but a way to automatically increase student engagement and motivation, neither of which is true. So what are experience systems, if not a game-based version of grades, and, if they increase gamers’  engagement and motivation so effectively, why are they so hard to integrate into the classroom?

Firstly, experience systems are methods for tracking both player progress through the game and their accomplishments and skill level. It’s important to remember that players don’t play the game to earn points, loot, or skills; rather, points, loot, and skills are byproducts of engaging in the experience in which the game immerses the player. This is why you should start the game design process by first designing the experience, then considering your experience systems. There are two major types of experience systems: experience points (XP) and levels. XP are a form of extrinsic reward system that are most often utilized in gamification and many teachers who are attempting to gamify their classes make the mistake of simply replacing grades with XP or adding an XP system to the class that is indirectly tied to grades (I’ve been guilty of both). This is a mistake because game designers don’t rely on XP alone to drive player motivation; instead, they purposefully and thoughtfully utilize both XP and levels in ways that aim to trigger both extrinsic and intrinsic motivation. Another mistake teachers may make is using XP as a substitute for traditional grades, but doing so in a way that simply turns XP into grading by a different name. The key characteristic of XP is that they are additive rather than subtractive. In other words, whereas traditional grading systems punish failure or a lack of effort by subtracting points from a predetermined grade (such as 100 points on an exam), players start a game with zero points and earn XP for every effort (whether it is entirely successful or not). Using XP in the classroom requires a reconceptualization of assessment that recognizes all effort and does not punish failure, one that reflects the degree of correctness and not absolutes. You should also balance the difficulty of the task with the amount of XP that the students can earn for attempting it. In the language of traditional grading, instead of all exams being worth 100 points, the number of points possible on each exam should become exponentially larger as the difficulty of the exams and the amount of knowledge, understanding, skills, and effort required to complete them increases. And when it comes to assigning XP to tasks, think BIG! Instead of 100 points, make something worth 1,000 points! The value of each point is still only relative to the points system itself, but you would be surprised by the difference in response from students when you raise the number values within that system. Lastly, for XP to be truly effective, you should update them immediately and frequently; one of the ways in which games reward the brain is via clear, immediate, and frequent feedback. The more rapid the feedback (whether it is XP, achievements, or narrative), the more likely the student is to link the feedback to an action/behavior on their part, synthesize and analyze the causal relationship between the two, and make adjustments accordingly.

The next type of experience system is levels and there are three types of levels: experience, progress, and difficulty. Again, all three of these types of levels should occur simultaneously. Experience levels are tied directly to XP and establish both short-term goals (leveling-up to the next experience level) and long-term goals (reaching the highest experience level). Players usually earn both status and external rewards of some kind (bonus XP, loot, etc.) when they reach a new level. When integrating experience levels, have a way for students to visualize their current level and how many XP they need to earn in order to level-up. Again, this is a type of feedback, so it needs to be updated rapidly and frequently. Progress (sometimes called game) levels help structure the game narratively and establish short-term goals for players, as each level presents new information and a new set of skills to master before moving on to the next level. This is just the game version of scaffolding or organizing learning into units, something most teachers are probably already doing. The difference with game levels is that the player’s progress is visible at all times (via a progress bar), allowing them to easily measure and visualize how far they’ve come since they started playing and how far they have left to go in order to win. Again, progress through the levels (or units) is a form of feedback that helps students develop metacognition (self-monitoring of effort and learning progress) and should be kept up-to-date.

The final type of level is difficulty levels. There are generally three difficulty levels: easy, intermediate, and hard or advanced. Having multiple difficulty levels allows you to differentiate learning; increases student autonomy; improves the chances of achieving the zone of proximal development (because each student can select the task that best correlates with their current skill level); and increases the re-playability of the game (if students can re-play a level at different difficulty levels). I’ve heard teachers say that, given a choice, students will opt for the easiest task, but, in my experience, that is not true. Though some students may do so (those trying to avoid failure, for example), most students are very accurate judges of their current ability level and relish a good challenge that will push them beyond that level if the classroom environment supports risk-taking and and if they are engaged in an experience that is relevant and interesting to them (both of which are present in effectively-designed games). It may take extra effort on the front end to develop different tasks of varying degrees of difficulty for each game level and then keeping track of which level each student is working at, but it will be well worth it if it means that more students are working in the zone of proximal development. And not all game levels have to be diversified; you could taper off explicit difficulty levels so that, eventually, all students are working on the same task, but one that is designed in a way so that each student can work at their own skill level (such as a problem-based project). If a three-level system is too complicated to schedule or difficult to design, then you could just use a simple two-level system: normal gameplay for the majority of students and advanced gameplay for those who want/need a more challenging task/quest (like those extra credit projects that students are always begging us to let them do). Either way, having different difficulty levels for students to choose from will increase the motivational and engagement factors of your game and is an important component of a well-integrated, multi-tiered experience system (experience points, experience levels, progress levels, and difficulty levels).

Because the most effective game strategically integrates all of these components, designing your experience systems is a difficult and potentially time-consuming task, especially when you factor in creating spreadsheets that allow you to update the experience systems so that students can see and monitor their progress. I have found it to be a trial-and-error process, with failure almost certain (either in terms of quality of design or in terms of how effectively your systems impact student motivation). It’s important to keep an open dialogue with students about the effectiveness and impact of your experience systems so that you can make any necessary changes quickly, before they have the potential to become a de-motivating factor that cancels out all of the hard work you’ve done in designing an engaging learning experience. But implementing experience systems into your game is essential to providing students with rapid, frequent feedback; to encouraging them to set and achieve short- and long-term goals; and to inspiring competition, whether it’s player vs. player, player vs. self, or player vs. the game. Students must have a way to visualize their current status in the game environment, how much progress that represents, and how close they are to winning.

I certainly don’t have all of the answers when it comes to designing effective experience systems, but I am more than willing to share my own ideas and experiences, if you have questions.

Next in the series, I’ll address different methods for rewarding effort in games.

 

Teaching Revision vs. Editing

image courtesy of Alex Pang http://flic.kr/p/8AJ566
image courtesy of Alex Pang http://flic.kr/p/8AJ566

My most recent post dealt with postmortems on student writing. In a related line of thinking, I have been considering more effective methods for teaching students the differences between revising and proofreading/editing a piece of writing. I often hear composition teachers express frustration with students because they insist on conflating editing with revision, despite the teacher’s best efforts to teach students the difference. It’s an issue that I have also struggled with and it is probably the one aspect of writing instruction to which I have yet to find a satisfactory solution. This term, I am teaching the first-semester course of my department’s First-Year Composition class. Since it is Spring, and this course is generally taken by students in the Fall term, the students in my class are taking the course out-of-sequence, meaning they have either failed the class once (or more times) before or were required to take our remedial writing class in the Fall. Both scenarios indicate that these students are, generally speaking, weaker writers than those who take the course in sequence in the Fall. Since weak compositions are, in my experience, more a reflection of lack of effort and revision/editing skills than lack of ability or writing proficiency, I decided to focus on teaching the students better revision/editing skills.

I decided to try to get to know more about the students in the class by having them write a literacy narrative as their first piece. I hoped that the literacy narrative would provide two things: some insights into the students’ experiences with and feelings about writing and a platform for explicitly teaching the writing process by requiring multiple drafts that focused on different writing processes.

The overwhelming majority of students chose to focus their literacy narrative on negative experiences with writing, either at the secondary level or at the college level. These experiences, while painful for the students to write about and, sometimes, for me to read about, were, I believe, cathartic for the students and extremely helpful in showing me, from the students’ perspectives, what methods do and do not work. One common factor among these negative experiences were feelings of inadequacy as a result of being singled out or overly criticized by their writing teachers. One student told a story of being unable to even begin writing an impromptu essay in their high school English class and feeling overwhelmed by being the only student in the class who was struggling to get started. They were then called on by the teacher to share their essay with the class and decided to improvise, despite not having a single word written down. When the teacher called the student out for not having written anything and speaking extemporaneously, the student broke down in tears and experienced what she termed “permanent writer’s block.” Another student wrote of their first college writing class, describing a grueling essay assembly line of in-class writing with no opportunities for revision after the pieces were graded. They elaborated on one incident in which the teacher marked off because the student had used “you” in their essay; in an effort to not make the same mistake, the student spent extra time on the next essay, making sure not to use “you,” only to receive deductions again for using “you.” When the student approached the instructor and pointed out that they had not used “you,” the teacher responded, “You implied it.” With experiences like these, it is easy to see why so many of our students see their composition classes as either a nightmarish torture chamber or a game filled with arbitrary rules, which they have no hopes of winning.

The thing is, most students did not write this openly or use these kinds of illustrative examples the first time they wrote their literacy narrative. Typically, most students submitted bare bones pieces, some no longer than a paragraph, full of vague and abstract generalities. Normally, I would spend the majority of my feedback addressing this lack of content and the need for examples and supporting details and use the minimal marking method to mark but not correct errors in grammar and mechanics. It would be up to the student to address these issues in a second draft that would, normally, be their final draft. The result is very rarely a second version that meets both the needs for more fully developed content and corrections in grammar and mechanics.

But this time, I did things differently. Students ended up submitting four versions of the literacy narrative. The first version was their rough draft. When reading and providing feedback on this draft, I focused only on content and organizational issues. The class completed a playlist on Blendspace that focuses on revision and we discussed and practiced some revision in  class with their initial drafts. For the second version of their narrative, I asked students to focus only on addressing the content/organizational issues pointed out in my feedback. Once they had submitted this second version, I marked grammar and mechanical errors and we repeated the same process as we did with revision, this time focusing on the proofreading/editing processes. Once students had submitted a third version that had been proofread/edited, I did a final read-through and addressed any additional issues with content or grammar/mechanics and they submitted their fourth and final version for a summative, holistic assessment.

I found that students did significantly better when it came to both revising and editing their narratives by following this method. What started out, for many, as a skeleton of an essay eventually blossomed into a fully realized piece that was fairly devoid of major errors in grammar/mechanics. In their self-assessments, many students mentioned the positive impact that multiple drafts had on the finished essay and how the process of writing the essay helped them in overcoming some of their fears about writing. I feel that the quality of the essays also proves that poor writing is not necessarily the product of lack of writing ability, but rather a lack of  understanding of the writing process and/or a lack of effort to produce a quality piece of writing, either through apathy, fear of failure and/or criticism, or low self-efficacy beliefs.

Unfortunately, I will not be able to repeat this multiple-draft process with the rest of the pieces that students will be asked to complete this term due to lack of time. My goal now is to figure out a way to make this multiple-draft process workable in the next iteration of the course because I feel the results, both in students’ responses/efforts and the quality of their pieces, are too extraordinary to ignore or neglect due to time constraints. My job as a writing instructor is to find a way to make what works doable. And that’s what I will do.

I would love to hear from those who have identified other methods for effectively teaching the revision and editing processes and those who have found a way to effectively integrate a multiple-draft process into their classes.

Postmortems in the Composition Classroom

The Anatomy Lesson of Dr. Nicolaes Tulp by Rembrandt
The Anatomy Lesson of Dr. Nicolaes Tulp by Rembrandt

I recently ran across an article on grading writing that began by quoting a tweet from a fellow Composition teacher that equated grading a final piece of writing with performing an autopsy on a dead body. I have desperately tried to find the article, but to no avail (if you know the article I’m thinking of or recognize the tweet being referenced, please let me know so that I may give the authors credit).  What puzzled me was that this analogy was meant to have a negative connotation (at least that’s how I read it). I by no means support a summative assessment-only form of grading. I, too, emphasize the process of writing and provide formative assessments that seek to help students to internalize the importance of thoughtful revision and careful proofreading before submitting a “final” version of a piece of writing. And, at one point, I too viewed that final version as a relic to be archived with all of the other finished pieces the student accumulated during the term. But several things have changed for me during the past few semesters: 1) I’ve switched to having students blog instead of submitting traditional word-processed essays; 2) I’ve switched to a portfolio system that allows students to select which pieces they wish to be formally graded, allowing them to revise and edit those pieces before adding them to their portfolio; and 3) I read Lauren Griffin’s “An Open Letter to Writing Instructors from a Motived Student,” which included the following eye-opening (for me) observation:

In many courses, I felt like an overworked employee at an essay factory, producing ten to twelve mediocre and forgettable papers — ones that teachers accepted as final drafts that were, in actuality, first drafts. . . . I wish that all of my instructors had challenged me to produce portfolios with five or six mind-blowing papers instead of valuing quantity over quality.

Griffen, in effect, sums up the kind of traditional method for organizing the First-Year Composition course that I had been told to use as an adjunct and everything wrong with that method: a focus on quantity over quality.

These three things have altered the way I view both the student’s writing process and their writing products, in that I now value both as equally important. For one thing, blogging allows students to view their writing as something alive; they see their readers respond to it and, often, realize that their own views of it change as a result.  Since their blog posts are living things, they can be revised and edited after they’ve been published; much like a garden, a blog needs regular maintenance, from pruning dead links to “growing” or expanding upon a previous post. Secondly, as Griffin argues, the portfolio system encourages writing students to make conscientious changes to pieces. As students read through their work in order to select which pieces to include, they often recognize weaknesses in earlier pieces because they see them in juxtaposition with later pieces. Hence, they begin to recognize their own growth and learning.

I have tried various methods for providing both formative and summative assessments of student writing, including utilizing both anonymous peer review for rough drafts and anonymous peer evaluation of finished products. This past semester, I had great success with having students submit a rough draft to me for feedback and then allowing them to evaluate each others’ finished product (these evaluations were not grade-based and had no impact on the student’s grade). The reason why I made this change was because I have realized that, especially for first-semester composition students, peer review is not as effective as I would like it to be. Even in anonymous, guided peer review, students have difficulty providing constructive criticism on someone else’s draft. Emotions are often involved, either on the reviewer’s end (“I don’t want to hurt anyone’s feelings”) or on the reviewee’s end (“One person said this and another said that, and I’m not sure whose advice to take”). While I think college students need to develop the ability to take criticism, writing is already emotionally fraught for them and the added emotions of peer review seem to make the writing process more, not less, difficult for many students. So, I decided to forego peer review and have students submit their drafts to me for review. While this did require quite a bit of time on my part, I think it paid off in dividends in the students’ final posts. I was able to direct their energies much more effectively than their peers could. I stuck with the minimal marking method and focused on asking questions about the students’ ideas and suggesting areas that needed further development or that seemed off-track. Students responded very enthusiastically to this method and, for the first time ever, I saw students really focusing on revising their writing (rather than the kind of minimalist adding on and editing that often passes for revision with most first-year composition students).

Unlike peer review, students seem particularly adept at evaluating final pieces. I am often amazed at how accurately their evaluations reflect the very things I would have pointed out in my own summative evaluation. I am not sure why this is the case and why they cannot do the same with peer review of rough drafts, but I decided to capitalize on it; since I was investing so much extra time and energy into reading and providing feedback on rough drafts, I completely handed summative assessments over to the students. I did perform a quick read-through of final posts in order to see how much effort the student had put into revising and editing the original draft and I did read through the summative feedback to ensure that student evaluations were accurate. Again, this system was very effective, as it removed the burden of summative assessment off of my shoulders (so that I could focus on helping with the writing process), it gave students multiple assessments of their final product, students were much more honest with each other about weaknesses in their writing, and they genuinely valued their peers’ evaluations and integrated them into their revisions and edits for their portfolio.

Next semester, I would like to add a few more layers of feedback to each piece of writing. I am considering, for example, adding a peer review session back into the process, after my own review of their drafts, to encourage a multiple-draft process. I am hoping that I can model effective feedback methods and encourage students to apply them to their own reviews. I would also like to focus more on the finished product and to integrate a postmortem of that product. I already have students write a reflection on each piece that takes their peers’ summative evaluations into consideration and establishes goals for the next piece of writing. But I would like to encourage students to autopsy their products in a much more explicit way after their emotional attachment to the piece has cooled a bit. While some may view the idea of an autopsy negatively, I see value in the process for FYC students.

Let us consider what, exactly, an autopsy is. It is, foremost, a thorough examination that seeks to determine the cause of death. But an autopsy often reveals much more than the cause of death, including diseases or injuries, both past and recent, that are not directly related to the death but that tell us more about the subject’s life and their relative health. But pathologists are not the only ones who perform autopsies. Game developers also perform postmortems. These postmortems seek to identify strengths and weaknesses in the game and to brainstorm how to improve it in future iterations. I think that having students work in groups to perform postmortems on the pieces they select for their portfolios would be an ideal way to encourage them to both value their final products and consider what they could do to add more life to each to make it an even stronger piece of writing. More than a pathologist, I’d like to encourage my students to become like Victor Frankenstein, seeking to collect the best pieces they can find in order to create something greater than the sum of its parts and imbuing it with life. But, rather than being afraid of and rejecting their creature like Frankenstein, I want them to thoroughly examine it and come to love it, both for its strengths and its faults.

 

Using Easter Eggs to Encourage and Reward Persistence and Curiosity

image via _Of Brass and Steam_
image via Of Brass and Steam

Among the many components of games that drive player engagement and motivation, the Easter egg is probably one of the most over-looked when it comes to integrating games-based learning and gamification into a classroom. An Easter egg is a hidden message, item, or prize embedded within the game that rewards players who are especially observant or who are willing to play harder or explore seemingly irrelevant aspects of the game environment. While Easter eggs began as a way for game designers to interject humor, randomness, or subliminal elements into games, gamers have come to expect Easter eggs and they are often an integral way for them to gain advantages in gameplay.

Easter eggs can go a long way toward adding the kinds of randomness and immediate feedback that reward the brain during gameplay into a classroom. Also, like Experience Points, Easter eggs are additive rather than subtractive; in other words, rather than being punished for not finding them, students who find Easter eggs are rewarded for their effort. To integrate Easter eggs into my Spring FYC II role-play game, I’ve followed three steps:

  1. Identify which behaviors and habits of mind you want to encourage in students
  2. Identify rewards that will provide students advantages and help them to work/play smarter
  3. Identify creative ways to hide the rewards so that only students who exhibit those behaviors/habits of mind can find and activate them

For the first step, I identified several behaviors and habits of mind that I want to encourage in my freshman writers, including: completing all of the quizzes that test their familiarity with the writing and research processes; using the Writing Clinic to help improve their drafts; submitting work early; significantly revising and editing drafts; attending the voluntary writing workshops that will be held every other week; attending class; paying attention and taking notes during mini-lectures; and demonstrating curiosity and a willingness to explore aspects of the class that do not have an immediate and tangible impact on their final grade.

I identified several ways in which I can reward students for demonstrating these kinds of behavior. Bonus XP and cash were obvious methods, but I also wanted to add less tangible advantages that actively encourage students to demonstrate those behaviors regularly (as Daniel Pink’s research has revealed, explicit, tangible rewards often de-motivate rather than motivate people). So, I added a few other kinds of rewards, such as extra time to submit work, extra individualized attention from me during the boss level, and clues that need to be collected in order to solve puzzles.

I then began trying to match rewards to behaviors and identifying some methods for hiding the eggs. For example, I decided to reward the first student to submit each major assignment with a 12 hour extension on one future major assignment. And I decided to reward any student with perfect attendance at the beginning of the boss level by providing their guilds with special one-on-one conference time with me. Using the Writing Clinic and significantly revising/editing a draft will earn a player bonus XP, as will correctly answering recall questions at the end of mini-lectures (I’ll be hiding some Easter eggs in the mini-lectures, as well). In order to encourage students to attend all of the writing workshops, I decided that at each meeting I will give one clue to a book cipher (created using the required textbook for the course); students will need to collect and decipher all of the clues in order to win the prize, which is extra cash.

When it came to the quizzes, I really wanted to make them as much a part of the game lore as possible, so I decided to make them puzzles rather than traditional quizzes. I’m doing this by writing a short steampunk IF mystery using Inklewriter. The mystery places the students in the role of an investigator who must decode the cipher that has been used to translate a mysterious manuscript. In order to locate clues to how to decode the cipher, they must visit three people: Charles Babbage, Ada Lovelace, and Jules Verne. The visit with Babbage involves inputting data into his analytical engine and tests the students’ knowledge of internet research techniques. The visit with Lovelace involves using a stereoscope (it will really be their smartphones) to read secret messages in their writing handbook; this will involve augmented reality that I’ll create using Aurasma. The secret content will help them solve a puzzle regarding citing sources. Lastly, they’ll visit Verne and use their stereoscope once again to view hidden content on writing strategies and will have to survive a session of Socratic questioning from Verne in order to unlock the last part of the clue, which will be a photo of the door of the Writing Clinic and a message to locate the door and scan it with their stereoscope. The scan will reveal information about the Writing Clinic, including the bonus XP Easter egg. They’ll also receive XP for completing all of the puzzles.

I am hoping that, by integrating Easter eggs, I can provide students with incentives to engage more fully in the class that rely less on extrinsic rewards and more on what Nils Pihl terms instrumental rewards. In distinguishing between currency and tokens, Pihl makes a point that I think all those who are or are contemplating integrating GBL and/or gamification into their classes should heed:

The currency of a reward is why you’re engaged – it’s that feeling of mastery, or belonging, competition or discovery that makes the game enjoyable to you. It’s probably the reason you decided to play the game in the first place. A token, on the other hand, is a quantifiable representation of that currency.

An award does not have to be rewarding. What this teaches us is that points and badges or achievements will only feel rewarding if they represent a currency that we value.

We should not confuse XP with rewards. Yes, XP is an award for playing the game, but XP is not necessarily rewarding to our students, in the same way that the grades that we award them are not necessarily rewarding enough to engage them in the game of school. Easter eggs are variables that add a currency that relies less on tokens and more on the intangibles that make games so rewarding: competence, persistence, curiosity, and discovery.

Murder, Madness, and Mayhem: A Role-Playing Game for First-Year Compostion

Headless-1

Murder. Madness. Mayhem. What new horrors lurk in the minds of men and women? Real life is scarier and stranger than any fiction. But an intrepid group of investigators are working to make the world a safer, saner place. No matter how old the crime, no matter how elusive the evidence, no matter how powerful those involved, they will leave no stone unturned in their search for the truth. They have no magical weapons with which to assault the dark things of the world. They simply have their wit, courage, and analytical skills to help them do battle with the horrors they face.

This past week I worked on summarizing the results of my attempt to integrate role-play writing into my second-semester FYC class in an article that I plan to submit for the Fall edition of Virtual Education Journal. For me, reflecting on past classes inevitably leads to a desire to begin planning a new (and hopefully better) iteration. Thankfully, I asked the students to provide me with both anonymous constructive feedback on the class and to talk openly with me about how they would redesign the class if they were taking it a second time. Their feedback had two major themes:

  • While they liked Second Life, many students felt it was too clunky and wasn’t integrated into the class in an effective way
  • Many students expressed a desire to have more f2f role-play

As I began to mull over how best to address the two issues, I decided to focus on finding an alternative to Second Life. I was looking for something with a less daunting learning curve that would allow for more challenge and exploration-based interaction. While nothing really presented itself, I did stumble upon a website that changed the direction of my thinking: Epic Words.

Epic Words functions as a portal for an RPG campaign (an ongoing storyline or set of adventures). A GM (game master) can create a campaign for any RPG and add any registered players to the campaign. The site offers several tools in one central location: character blogs, a campaign wiki, a discussion forum, quest logs, a calendar, a page for awarding and tracking XP, and the ability to create loot that can either be awarded by the GM or purchased by the players from merchants. Intrigued, I began to research the concept of campaigns and the various ways that players use tools and sites outside of the game to continue, reinvent, and hack the game.

As  I browsed through the various campaigns on the site, I began to see just how similar the RPG I had designed for my Spring 2013 FYC II class had been to one of the most popular tabletop RPG’s, Call of CthulhuTaking my cue from the game, I have started to sketch out what I hope will be an engaging and immersive RPG experience for next semester’s FYC II class, remixing and hacking the traditional tabletop RPG as needed.

Roles

In Call of Cthulhu, characters are called investigators. Players select the occupation of their character and establish their attributes via dice rolls. Like my class, the nature of the game naturally lends itself to selecting characters who would normally investigate unusual events, such as detectives, psychologists, scholars, etc. I’ll limit my students to occupations that will work with the texts we have in our literature anthology, but will allow them to suggest modifications if they wish. Students will spend some time developing their character’s backstory, creating an avatar for them, and creating a profile for them on Epic Words.

Guilds

While students really enjoyed working in role-based guilds last Spring, many suggested more inter-role interaction in order to consult with experts on other aspects of their “cases.” So, this time around students will have two guilds: a home guild that will be role-based and an expert guild that will be comprised of representatives from all of the roles who will consult with one another as needed.

Quests

The quests will remain the same: students will read assigned “cases” from the literature anthology, discuss and analyze them with their home guild, and select one case to focus on investigating for each quest. They will present their selected case via a blog post, determining what format their character might choose to write about the case in (case notes, interview transcripts, a newspaper/journal article, etc.), and also read and comment (in-character) on other characters’ blog posts.

Boss Level

Last Spring, students selected 1-2 partners to work with to create a penultimate project on one of the term’s cases. While the projects they created were creative, engaging, and demonstrated a deep level of analysis, next term I plan to push the envelope even further and ask students to work in a craft guild to develop and write a piece of interactive fiction about a selected case in which the player has to take on one of the roles from the class game.

Feedback

There will be no grades in the class. For some of my Spring students, this was frustrating and many of them expressed a need to be able to measure their progress and have an idea of just how successfully they were playing the game (aside from the formative feedback they received from me and their peers). Epic Words provides me with several tools that I can use to provide feedback and progress reports to students.

One form of feedback I’ll use to indicate successful completion of quest-related tasks and puzzles is XP (experience points). This has been very successful this term with my FYC I classes. While this term I’ve had to rely on Blackboard’s grade book  to record XP and provide students with a means of measuring their progress via a leader board (more on this in a subsequent post), next term I can use Epic Words, which will allow students to view their XP on the campaign’s XP page.

A second form of feedback Epic Words allows GM’s to create and award is loot, which has allowed a useful hack of Call of Cthulhu’s investigator attributes and skills. Rather than relying on dice roll to determine the attributes of an investigator, I can do so by awarding them loot for demonstrating mastery of various skills, such as research, analysis, creativity, etc. In addition to awarding them skills, I can also award them cash for participation and completing quests. The players can then use this cash to purchase investigative tools, such as flashlights, fingerprint kits, video recorders, and smartphones, from  a merchant (my merchant is called Doyle & Poe Investigative Merchants). Purchasing investigative tools will make their character more powerful. Again, all of a character’s loot can be tracked in Epic Words.

Endgame

How does completing quests and collecting XP and loot translate into a final grade in the course? In order to demonstrate the quality of their work and learning in the course, students will have to submit a portfolio of their game artifacts: their best blog posts; their XP; their skills, cash, and tools; and their forum and wiki contributions. They can then use this portfolio to advocate for the grade they feel they’ve earned in the course.

Design

Research has found that aesthetics can have a significant impact on motivation, immersion, and engagement among game players. I am planning to spend much more time on the visual design of the course than I did last term. Epic Words allows GM’s the add a background image and change the color scheme for campaign sites, as well as add images to pages. Being a fan of all (weird) things Victorian, including the neo-Victorian and steam punk movements, I think pulling design elements from these aesthetic styles will work well with the theme of the game.

Once I’ve finalized the components of the class and the campaign site, I’ll post updates here. I hope that this post inspires you to create your own RPG and/or try Epic Words as a tool for managing your games-based learning. I’d love to hear what you think of my ideas, how you’ve integrated RPG into your own classes, or how my post has inspired you to do so.

Rewarding the Brain through Purposeful Design: Reflections on Week 2 of the Games Based Learning MOOC

photo credit: Patrick Hoesly via photopin cc
photo credit: Patrick Hoesly via photopin cc

For me, the standout resource from the second week of the Games Based Learning MOOC was Tom Chatfield’s TED Talk “7 Ways Games Reward the Brain.”

Chatfield’s seven aspects of gaming align with many of the same aspects of gaming that were addressed during our discussion of fun, flow, and fiero during the first week, and I think that a consideration of his arguments regarding not only how but why games are so rewarding will help shed even more light on the issues I addressed in my last post regarding how games-based learning continues to trump classroom-based learning, despite how (poorly) gamified school already is (see my post on bad game design for a more thorough discussion of this). But understanding why/how something works is just half the battle; the most difficult part of design is putting that knowledge into action, so I’ve placed Chatfield’s talk alongside Greg Costikyan’s “I Have No Words and I Must Design” in order to highlight the practical ways in which game design elicits these rewards.

The Relationship between decisions and experience

Chatfield’s first reward is experience bars measuring progress. He argues that it’s important for players to be able to see how close they are to their long-term objective, as well as how far they’ve come since they started the game. While Chatfield qualifies explicit progress measurement as an experience bar, various games demonstrate progress in different ways, but the one thing that all games have in common is that progress is a result of decision-making on the part of the player: good decisions allow them to progress, bad decisions prevent them from progressing. In terms of design, Costikyan argues that  games make players’ choices meaningful by giving them resources to manage. Often these resources are experience points, which unlock new levels or other types of resources. If the game has more than one resource, then players’ decisions become even more complex: interesting decisions make for interesting games. But the resource(s) must have a function within the game; in other words, the resource(s) must allow the player to progress and play smarter/stronger.

This is where classroom design often falls horribly short. Often, the only resource students have any control over is their grade (the ultimate progress bar in the game of school). While educators may argue that decision-making plays a role in a student’s grade (don’t do the work or don’t do it well enough and you don’t make the grade), if a grade is the only resource a student has to manage, then the decisions they make regarding their learning are far less interesting. We could argue that students also have to manage their time, their textbooks, our instructions, etc., but often students don’t see how these resources are relevant to the game, or their grade, because we don’t make those relationships explicit the way games do. Also, students’ progress is not always made a central aspect of their learning; they may receive progress reports periodically or, worse yet, only twice during a term (as is the case in college courses), but we rarely provide them with an ever-present experience bar or cache of experience-related resources that they can constantly look at and to. I’ve argued before that we need to teach students how to be more meta, but we must give them the tools to do so and an explicit and constant visual reminder of their progress is one way to do that.

Tension

Chatfield’s next point is that games provide both short and long term goals so that players can choose between different tasks or complete tasks in parallel that all point them towards a larger, ultimate objective. Goals are, as Costikyan points out, one of the defining characteristics of games and they are what make games worthwhile, but achieving the goal must involve a struggle of some kind in order to trigger intrinsic motivation. It is the opposition that players face as they attempt to meet their short and long term goals that lies at the heart of the game. As others have pointed out, if the goal is too easy to attain, then both it and the game lose their value. Tension, Costikyan reminds us, makes for fun games:

Ideally, a game should be tense all the way through, but especially so at the end. The toughest problems, the greatest obstacles, should be saved for last.

In my last post, I addressed the need to match player with challenge and how classrooms fail to be as effective at this as games. There may be several reasons for this related to how we address short and long term goals and tension. While games establish the players’ objectives, they also allow a lot of wiggle room for player autonomy. Players usually have multiple short term goals they can choose between, often with varying degrees of difficulty. For example, in Minecraft, I can choose to gather more resources so that I don’t have to spend so much time and energy on short term survival, or I can fritter away the day spiffing up my digs. Each “day” I have to make complex decisions about how to spend my time and energy and balance my resources against my long term goals.

Minecraft Home Base
Some days are spent spiffing up my home base (despite my low health status)

As educators, we obviously have to establish learning objectives for the students. But how much wiggle room do we give them in terms of how to meet those objectives? And how often do we allow them the autonomy to decide which short term objectives to work on at any given time based on their own feelings of efficacy and motivation? And how often do we force them to make complex decisions about their own goals and those established for them? As I’ve argued before regarding game-based rules and goals:

While the rules of the game may be very rigidly defined, how the player chooses to interact with those rules is really what playing the game is all about. If games were standardized experiences for every player, no one would play them.

When we expect all students to meet standardized goals in standardized ways, we create standardized experiences. This is especially problematic when you consider how many of our students are gamers, used to autonomy and complex decision-making within ultra-responsive, randomness-filled environments that are constantly testing their individual thinking and responsiveness. The tension we are creating for our students is not a struggle to meet learning goals, but tension between what they’re capable of and what we ask/expect of them.

Effort determines destiny

Chatfield points out that, in games, all effort is rewarded. Failure is not punished. According to Costikyan, a player must feel a sense of control over their own destiny:

[I]t shouldn’t be ridiculously difficult to find what you need, nor should victory be impossible just because you made a wrong decision three hours and thirty-eight decision points ago. Nor should the solutions to puzzles be arbitrary or absurd.

How often do our students feel a sense of hopelessness because a series of failures have significantly reduced their chances of winning the game (i.e., making the grade)? How often do our students struggle with feelings of helplessness as they watch their more motivated and/or game-savvy peers maneuver through complex puzzles that seem arbitrary or irrelevant to them? How often do we make it harder on our students in order to teach them a lesson (about turning work in on time or attendance or following the rules or picking up hidden clues we drop to see how well they’re paying attention)? Too many educators confuse “rigor” or difficulty with the tension discussed above.

Timely connections

Chatfield’s fourth reward is rapid, frequent, clear feedback. He maintains that people learn by linking consequences to actions; the further away the consequence, the harder it is to link it to an action. This function is served by the resources that games provide players. In Minecraft, if I am not vigilant enough, night time will catch me unawares and I won’t have enough time to return home; if this happens and I don’t shelter in place, I’m likely to fall victim to creepers or zombies; if I die, I lose all of the resources in my inventory, but if I’ve planned ahead and stored some resources in my supply chest, then dying is not as detrimental. Eating replenishes my health. Planning ahead pays off. The best resource to have is a bed (so you can skip the dangers of night time). Games provide players with rewards based on how smart or hard they play. Get too lazy or become less engaged, and the game will motivate you to change your behavior via immediate and clear feedback.

How rapid and frequent is the feedback our students are receiving? As I mentioned above, often feedback is periodic or infrequent and students are receiving it so long after the actions to which the feedback applies, that they have lost the thread that connects the two. And, as mentioned above, students are often only receiving one type of feedback (grades), whereas game players often receive multiple forms of feedback for any given action. For example, completing a boss level may gain you XP as well as allow you to level up, which means survival and may also mean new powers and/or resources.

Even our providing various forms of feedback may not be helpful if that feedback is unclear. Again, timeliness is key here so that students can see the causal relationship, but clarity and relevance are essential, as well. If students receive feedback and then have no clue as to how to apply it to future goals, then you might as well not provide any feedback at all (unclear feedback may do more harm than good). In games, there’s always a clear connection between an action and a consequence and the game underscores that relationship with the type of resource it provides (use information correctly and you’re likely to get even more helpful information; learn from deadly mistakes and you’re more likely to survive the next time that situation arises; use weapons and armor effectively and you’ll probably unlock even better weapons and armor, etc.). And, by providing multiple forms of feedback, the relationship between smart/hard gameplay and more/better resources is intensified so that the more feedback a player receives, the more motivated they become. So, our work is not just providing immediate, clear feedback in multiple formats, but also making sure students know how to use that feedback to play smarter/harder.

The element of surprise

Chatfield’s next reward is randomness. He argues that uncertain or surprising awards are more enjoyable than those that we expect (ahem, grades, ahem). According to Costikyan, randomness provides variety of encounter. Some questions that game designers ask themselves that educators would do well to adopt are:

What things do the players encounter in this game? Are there enough things for them to explore and discover? What provides variety? How can we increase the variety of encounter? (Costikyan)

Variety of encounter provides emotional and/or intellectual stimulation. If our students walk into a scripted class meeting every day so that they know exactly what is going to happen and when and how, then there’s little to stimulate their sense of adventure. While there’s comfort in routine (the main argument used for such classrooms), our job should be pushing students outside of their intellectual comfort zones, not helping them to cocoon deeper within them. As mentioned in some of my previous posts, cognitive disfluency is a prime component of learning. How often do you surprise your students? During class, are they truly awake and alive, emotionally and intellectually, or are they no better than automatons, going through the motions of routinized behaviors that look like learning?

Gazing out of windows

Chatfield notes that, through billions of points of data, games have been able to zero in on a player’s window of enhanced engagement (what educators would call the zone of proximal development). The two elements Chatfield mentions as essential to this window are memory (give them information when they’re most primed to remember it) and confidence (game play and rewards make people braver and more willing to takes risks). What Chatfield means by the window of enhanced engagement is what  Costikyan refers to as a game’s interactive nature. A game, Costikyan argues, is truly interactive because it demands participation. A game player cannot be passive. They must interact with the game. They cannot sit and gaze out of the window, as our students often do, because without player input, there is no game. The game stops. It is a game no more. Just as, when our students tune out, there is no more learning. Learning, like games, is interactive. It requires learner input. Once the learner stops participating in the learning, learning stops.

Some questions that Costikyan prompts game designers to ask regarding player engagement are:

What can you do to make the player care about his position? Is there a single game token that’s more important than others to the player, and what can be done to strengthen identification with it? If not, what is the overall emotional appeal of the position, and what can be done to strengthen that appeal? Who “is” the player in the game? What is his point of view?

These are important questions to ask because, if the player does not care about their position, then they become less and less likely to interact with the game. The novelty of the struggle to attain the game’s goals, the immediate feedback provided during that struggle, and the variety of experiences the player encounters along the way will wane and become routine if the player does not, at some point, begin to truly care about what happens to them in-game. Variety alone is not enough to engage students because even variety must be meaningful. Do your students care about what happens to them as learners? Do they truly understand their position as learners? How are you helping them to both understand and care about who they are as learners?

The social fabric

According to Chatfield, social interaction and collaboration are the biggest drivers of motivation in game play. Jane McGonigal terms this the social fabric of games. Costikyan encourages game designers to allow opportunities for diplomacy during which players can assist each other, perhaps directly, by sharing resources, or  perhaps by combining forces against a common foe. He prompts designers to ask the following questions:

How can players help or hinder each other? What incentives do they have to do so? What resources can they trade?

How often do you consider ways to encourage students to build a social fabric? Do you integrate opportunities for diplomacy? Or even competition? For example, John Hardison gamifies class discussion of assigned readings by encouraging both diplomacy and competition. It’s not enough to throw students together in groups and expect them to collaborate. You have to create a narrative that encourages cooperation and the cooperation must serve a purpose within that narrative. In weighing the needs/requirements of the group against their own needs, students often opt for self-preservation. If self-preservation becomes inextricably intertwined with the needs/requirements of the group or if collaboration means being able to work smarter, then students are more likely to value building a social fabric.

We worked together to build a fort with an underground bunker
My son and I worked together to build a fort with an underground bunker

If there is one take-away for me from the second week of the GBL MOOC, it is the primacy of meaningful decision-making in both games and learning. According to Costikyan:

Decisions have to pose real, plausible alternatives, or they aren’t real decisions.

In considering how this relates to and connects with what I’ve learned about fun, flow, and fiero, I can’t help but pick out the common thread of autonomy. If we wish students to be engaged, (inter)active learners, then we must allow them the autonomy to make real decisions. Only in freedom to decide between plausible, relevant alternatives can we experience the fun, the flow, and the fiero that games–and meaningful learning–allow players to experience.